Frequently Asked Questions (FAQ)
🕌 GENERAL QUESTIONS ABOUT MOROCCO
1. Is Morocco a good destination for holidays?
Yes, Morocco is a safe destination with a unique blend of culture, history, nature, and Berber hospitality.
2. What is the official currency in Morocco?
The official currency is the Moroccan Dirham (MAD). You can exchange euros or US dollars at airports and major cities.
3. Can I pay by card in Morocco?
In big cities, yes. But in rural areas and the desert, it’s best to carry cash.
4. What language is spoken in Morocco?
Arabic and Berber are the official languages. French is widely spoken, and you’ll also find guides who speak Spanish, English, or Italian.
5. Do I need any vaccines to enter Morocco?
No vaccines are required for travelers from Europe or the Americas, but it’s recommended to be up to date on basic vaccinations.
🚗 ABOUT OUR TOURS
6. Do you offer tours from Marrakech?
Yes, we offer a wide range of tours from Marrakech to the desert, Atlas Mountains, Essaouira, and the imperial cities.
7. Do you have tours from Fes?
Yes, from Fes you can join desert tours to Merzouga, or visit Chefchaouen, Meknes, and even do full Morocco circuits.
8. What are your most popular tours?
Our best-selling tours include:
3-day Marrakech to Merzouga desert tour
10-day Morocco highlights tour
Day trip to Essaouira from Marrakech
9. Are prices per person or per group?
We offer per person rates for group tours and custom group pricing for private tours. The more people, the better the rate.
10. Do you offer tours in English?
Yes, all our tours are available in English with professional local guides.
🏜️ SAHARA DESERT TOURS
11. Which desert is better to visit in Morocco: Merzouga or Zagora?
Merzouga has high dunes and offers a more authentic Sahara experience. Zagora is ideal for short trips (2 days from Marrakech).
12. How long is the camel ride?
Usually between 1 to 2 hours, perfect for watching the sunset or sunrise over the dunes.
13. What are the desert camps like?
We offer both standard and luxury camps, with dinner, traditional music, and comfortable Berber tents.
14. Is it cold in the desert at night?
Yes, especially from November to March. Warm clothes are recommended for the nights.
15. Can I visit the desert with kids?
Absolutely! Many families travel with children. We adapt the pace and the activities to be family-friendly.
🧭 ITINERARIES & CUSTOMIZATION
16. Can you create a custom itinerary?
Yes! We specialize in tailor-made trips based on your interests, dates, and budget.
17. What are the must-see places in Morocco?
Marrakech
Fes
Sahara Desert (Merzouga)
Chefchaouen
Essaouira
Ouarzazate & Ait Ben Haddou
Atlas Mountains
18. Do you offer day trips?
Yes, we organize day trips from Marrakech to places like Essaouira, Ourika Valley, Ouzoud Waterfalls, and more.
19. Can I combine cities and nature in one trip?
Yes, our tours combine imperial cities, the desert, mountains, and coastal areas in one balanced itinerary.
20. Can I include activities like hiking or surfing?
Of course. We offer trekking in the High Atlas and surf lessons on the Atlantic coast (e.g., Taghazout or Essaouira).
📋 BOOKING, PAYMENT & POLICIES
21. How can I book a tour?
You can book directly on our website, by WhatsApp, or by email. A small deposit is required to confirm your reservation.
22. What payment methods do you accept?
We accept bank transfers, PayPal, cash payments, and cards (depending on the tour).
23. What is your cancellation policy?
You can cancel up to 7 days in advance with no penalty. Short-notice cancellations may have specific conditions.
24. Can I change the tour date after booking?
Yes, you can change the date for free, depending on availability.
25. What happens if my flight is delayed?
We stay in touch via WhatsApp and will adjust your pickup or itinerary accordingly.
🔐 SAFETY, COMFORT & EXPERIENCE
26. Are your vehicles comfortable and air-conditioned?
Yes, we use modern 4×4 vehicles and minivans equipped with A/C to ensure a smooth journey.
27. Do you offer airport or hotel pickup?
Yes, all our tours include pickup and drop-off from your accommodation or airport.
28. What kind of accommodation is included?
We work with charming traditional riads, boutique hotels, and desert camps. Luxury upgrades are also available.
29. How many people are in group tours?
Our group tours are small and limited to 4–12 people for a more authentic experience.
30. Why choose your agency to travel in Morocco?
We are a local expert agency with years of experience, Spanish- and English-speaking guides, custom itineraries, and excellent customer satisfaction.